Cancellation Policy

Last updated: August 2026

1. Your Right to Cancel

You may cancel your Punter Insight subscription at any time, for any reason. There are no cancellation fees, no lock-in periods, and no penalties for cancelling.

2. How to Cancel

You can cancel your subscription using any of the following methods:

  • Via Your Account: Log in to your Punter Insight account, go to Billing, and click "Cancel Subscription". Your cancellation will be processed immediately.
  • Via PayPal: You can also cancel directly from your PayPal account under Settings > Payments > Manage automatic payments > Punter Insight > Cancel.
  • Via Email: Send an email to [email protected] with the subject "Cancel Subscription" and include your registered email address. We will process your cancellation within 1 business day.

3. What Happens When You Cancel

  • Access continues until end of billing period: After cancelling, you will retain full access to your subscription features until the end of your current paid billing period.
  • No further charges: Once cancelled, no further payments will be taken from your account. Your subscription will not automatically renew.
  • Account remains active: Your account is not deleted when you cancel. You can log in at any time to resubscribe or view your past data.
  • After expiry: Once your paid period ends, your account will revert to "expired" status and you will no longer have access to prediction content, AI traders, or other subscription features until you resubscribe.

4. Free Trial Cancellation

If you are on a free trial, you do not need to cancel — your trial will simply expire after 7 days. No payment is taken during the trial period. If you do not subscribe before the trial ends, your account will revert to expired status automatically.

5. Resubscribing

If you change your mind after cancelling, you can resubscribe at any time by visiting the Pricing page and selecting a plan. Your account history and data will still be available.

6. Cooling-Off Period

Under the Consumer Contracts Regulations 2013, you have a 14-day cooling-off period from the date of your first subscription purchase. During this period, you may cancel for a full refund. Please see our Refund Policy for details.

7. Contact Us

If you have any questions about cancelling or experience any issues, please contact us:

DEADLY DIGITAL STUDIOS
Garvagh, United Kingdom
Email: [email protected]